Legal contact

Routes for legal, privacy, standards and dispute issues

SamePage is a Trent End Ventures Ltd product. Use the route below that best matches the issue so the message reaches the right team quickly. When contacting us, include the account email, company name or job reference involved, and a concise summary of what happened.

Last updated 5 April 2026

General legal and privacy

trust@samepage.build

Disputes

disputes@samepage.build

Standards concerns

standards@samepage.build

Product owner

SamePage is a Trent End Ventures Ltd product.

What to include

  • Your name, business name if relevant, and the email address connected to the account.
  • The project, booking, company or property reference involved.
  • A short timeline of what happened and what outcome you are seeking.
  • Any supporting screenshots, emails, photos or documents needed to understand the issue.

When to use each route

  • Use trust@samepage.build for legal notices, privacy questions, data requests, general compliance issues or concerns about how the platform is being operated.
  • Use disputes@samepage.build for unresolved platform-linked disputes about bookings, records, payment treatment, cancellations or workflow conduct.
  • Use standards@samepage.build if you believe a business has misrepresented credentials, insurance or trade status on SamePage.

Important limits

Sending an email to SamePage does not by itself pause a job, stop a payment provider process, preserve your court deadlines or create a technical expert report. If you need urgent legal, safety, insurance or expert action, you should take that separately.

SamePage will aim to acknowledge legal and trust contacts promptly, but response times depend on issue type, risk level and the information supplied.

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