Cookie policy
Essential session cookies first, optional tracking only on clear rules
SamePage mainly uses cookies and similar technologies to keep accounts signed in, protect sessions and run core platform features. The product is built around operational workflows rather than advertising. Where optional tracking features are introduced, they should be consent-led and clearly explained before use.
Last updated 5 April 2026
1. What this policy covers
This policy explains cookies and similar technologies used on SamePage websites, portals and platform surfaces.
It should be read with the privacy policy. Where a specific business embeds third-party tools outside SamePage, that business is responsible for its own cookie compliance on those properties.
2. Cookies we expect to use
- Essential authentication and session cookies used to keep users signed in and protect secure areas of the platform.
- Security-related cookies or tokens used to detect abuse, manage session refresh and support reliable request handling.
- Preference or workflow cookies where needed to remember non-sensitive choices in the product.
3. How cookies relate to SamePage features
Cookies can support account continuity across customer portals, business dashboards, quote flows and FastTrack booking. Without essential session cookies, users may be logged out unexpectedly or prevented from accessing the relevant job or account context.
Where operational route or arrival features are enabled by a business, SamePage's design position is that such tracking should be optional, limited to active jobs and used only with clear consent boundaries.
4. Analytics and optional technologies
If SamePage introduces analytics, testing, marketing or other non-essential technologies later, we will update this policy and, where required, obtain consent before those tools are activated.
Businesses using SamePage remain responsible for any third-party tracking or cookie technologies they independently add to their own sites, landing pages or external integrations.
5. Typical cookie duration
- Session cookies: usually removed when the browser session ends or after short inactivity windows required for security.
- Persistent preference cookies: may remain for a limited period so the platform can remember settings between visits.
- Security tokens: duration is set according to account and fraud-risk controls.
6. Managing cookies
Most browsers allow you to block or delete cookies. If you do, you may lose login continuity, secure access to your account or parts of the workflow that depend on session state.
If you have questions about a cookie or similar technology used by SamePage, contact us through the legal contact route with the page, feature and browser details involved.