Pricing and demo wording
When figures are indicative, when they are binding, and who owns the final price decision
SamePage shows different kinds of numbers in different contexts: rough ranges, guide prices, partner trade guide figures, customer-visible quote summaries, FastTrack fees, variation values, materials-ledger totals and demo examples. They do not all have the same legal status. This page explains the difference.
Last updated 5 April 2026
1. Quote stages in SamePage
- Early route guidance or customer-entry ranges based on the information currently supplied.
- Structured quote requests where rooms, fixtures, access, parking, photos, plans and condition flags are captured before pricing.
- Business-issued Scope of Works or quote summaries with assumptions, exclusions and declared conditions.
- Variation or final invoice stages after hidden condition, specification change, access reality or partner-trade requirements become clearer.
2. Numbers that are not final binding quotes by themselves
- Guide prices, rough ranges and algorithmic or rules-based customer-entry price indications.
- Demo figures, sample projects, marketing examples and illustrative case studies.
- Trusted network partner guide prices or provisional figures shown before the partner confirms scope and availability.
- Materials-ledger totals or running-bill figures shown for operational visibility before they are approved into a quote, variation or invoice.
3. What usually makes a quote or booking binding
A quote or booking is usually only binding when the relevant business or authorised project lead clearly confirms it on stated terms and the customer accepts on that basis. The visible workflow, Scope of Works, exclusions, assumptions, conditions and payment terms matter.
Even then, the contract may still allow change where the customer's information was materially inaccurate, hidden condition is discovered, site access differs materially from what was declared, specification changes, compliance issues arise or the customer requests extra work.
4. Scope of Works and variation control
SamePage is designed to keep clarifications visible instead of hiding them behind vague disclaimers. That does not remove the need for proper variation control. If a job changes, the price may change.
Businesses, PMs, contractors and partner trades remain responsible for deciding when a clarification is enough, when a survey is required, when the scope is not ready to price as fixed, and when a variation or revised quote must be issued.
5. FastTrack fees versus final works pricing
FastTrack can include fixed-price quick jobs, conditional fixed-price jobs or attendance and diagnosis bookings. The booking card or checkout wording determines which applies.
If the customer books attendance or diagnosis only, the FastTrack fee does not promise a final repair or project price. If the booking is conditional fixed-price, the stated conditions must be met for the fixed price to hold.
6. Demo content and partner network wording
Demo content may show a believable project journey, including partner involvement, materials totals or outcome scenarios. It is there to explain platform behaviour, not to promise a real-world result or market rate for any job.
Where SamePage presents partner or network guide prices, the relevant trade remains responsible for its own workmanship, compliance, insurance, availability and final quote. SamePage does not adopt those figures as its own construction quote.