Privacy policy
This policy explains how SamePage handles personal data when customers, businesses, PMs, contractors, staff and partner trades use the platform. It covers quote requests, Scope of Works, FastTrack, customer portals, materials-ledger records, property history and consent-based collaboration.
Last updated 5 April 2026
Controller
SamePage, as a Trent End Ventures Ltd product, controls the platform data it collects and uses for operating the service.
Main data types
Account data, project and property details, messages, photos, approvals, compliance records, materials movements and operational history.
Customer-safe demos
SamePage does not publish identifiable customer or project information in customer-facing demo content without a lawful basis and appropriate permission.
Your rights
You can ask for access, correction, deletion, restriction, objection or portability where the law gives you those rights.
SamePage is a Trent End Ventures Ltd product. For UK data protection purposes, Trent End Ventures Ltd is the controller for the platform data it collects and uses to operate SamePage.
For privacy requests and concerns, contact trust@samepage.build. If your query relates to data entered by a business into SamePage, we may direct or copy that business where needed because they may also be a controller for their own processing.
Depending on the context, SamePage uses personal data because it is necessary to perform our contract with the user, because it is necessary for our legitimate interests in operating and protecting the platform, because we need to comply with legal obligations, or because consent has been given where consent is the appropriate basis.
Where a business user inputs customer, staff, contractor or partner data into SamePage, that business is responsible for ensuring it has an appropriate lawful basis for that use.
SamePage uses role and surface separation so customer-facing portals do not expose internal pricing, margin, staffing notes or other business-only records by default. Customer-safe visibility is part of the product design, but users must still control credentials and sharing behaviour responsibly.
Data may be shared with the relevant customer, business, PM, contractor or partner trade where that sharing is required by the workflow, authorised by the relevant user, or necessary for coordination, support, compliance, safety, security or dispute handling.
SamePage may retain property and project context to support future jobs, reduce repeated data capture and preserve operational history. That can include route changes, installed items, handover photos, variation context and materials-ledger movements.
Those records are kept for platform continuity and operational evidence. They are not intended to be public and are not treated as open property dossiers.
SamePage may use synthetic, fictional, aggregated or otherwise customer-safe examples in demos, onboarding, sales or training material. We do not intentionally publish identifiable customer or live project detail in public-facing demos unless we have a clear lawful basis and the appropriate permission.
If you believe identifiable data has appeared in demo content improperly, contact SamePage immediately through the legal contact route.
Where providers process data outside the UK, SamePage applies appropriate safeguards such as adequacy regulations, approved transfer mechanisms and contractual protections proportionate to risk.
Cross-border processing is limited to what is reasonably necessary to operate, secure and support the platform.
We keep data for as long as reasonably necessary for the purposes explained in this policy, including account administration, project continuity, support, dispute handling, security, compliance and record keeping.
Retention periods vary by data type. Some project, property and financial-supporting records may need to be kept longer than basic account profile data because they support future works, evidential needs or legal obligations.
SamePage uses technical and organisational measures appropriate to the nature of platform data and foreseeable risk, including access controls, role separation and audit-oriented workflow records.
No system is perfectly secure. Users must also protect account credentials, devices and sharing behaviour.
You may have rights to request access, rectification, erasure, restriction, objection and data portability. Those rights are subject to legal exceptions and may differ depending on why the data is being processed.
For privacy requests or complaints, use the legal contact route at trust@samepage.build. You may also complain to the Information Commissioner's Office if you think your data has been handled unlawfully.
SamePage is designed for adults arranging or delivering property and trade services. It is not intended for unsupervised use by children.
If you think child personal data has been uploaded inappropriately, contact trust@samepage.build so the issue can be assessed and addressed.
SamePage may update this policy to reflect legal, product or operational changes. Material updates will be posted in the legal section with an updated date.