Trade standards

Verification supports trust, but it does not replace trade responsibility

SamePage can verify certain badges, registrations and documents before displaying them on profile or customer-facing surfaces. That verification is an additional trust control, not a transfer of responsibility from the business, PM, contractor or partner trade carrying out the work.

Last updated 5 April 2026

Badge meaning

A SamePage badge means a document or register position was checked at the relevant time. It is not a warranty of future compliance or workmanship.

Business duty

Each business remains responsible for holding and maintaining all qualifications, registrations, insurance and consents required for its work.

Site safety

Site safety, supervision, RAMS, equipment, labour competence and safe systems of work remain with the responsible trade and project leadership.

Customer protection

Customers should still check the proposed business, review the Scope of Works and raise any qualification questions before instructing work.

What SamePage may verify

  • Named accreditation documents, certificate references or badge claims uploaded by a business.
  • Public-register status where a relevant issuing body provides a register or verification route.
  • Expiry dates or renewal windows where the information is available and practicable to track.

What SamePage does not guarantee

  • That a business is the best or only suitable contractor for the work.
  • That a badge-holder's workmanship, judgment, staffing, subcontracting or project management will meet a customer's expectations in every case.
  • That every document or register record will remain accurate after the point it was checked, especially if circumstances change, a document lapses or information supplied to SamePage was incomplete or misleading.

Business, PM and contractor responsibilities

Businesses using SamePage, and any PMs, subcontractors or partner trades they appoint, remain responsible for workmanship, technical decisions, specification suitability, sequencing, inspections, statutory compliance, certification, supervision and customer communication about the works.

They must also carry and maintain appropriate insurance, licensing, trade registration and workforce competence for the services they provide, and must not rely on SamePage's platform checks as a substitute for their own legal and professional obligations.

Illustrative minimum expectations

  • Electrical work should only be carried out by properly qualified operatives with any approvals required for the work type, including Part P compliance where applicable.
  • Gas work must only be carried out by Gas Safe registered operatives for the relevant scope of work.
  • Businesses should maintain valid public liability insurance and any employer's liability insurance required by law.
  • Where access equipment, scaffolding, confined spaces, asbestos risk, structural issues or live services are involved, the responsible business must manage those risks lawfully and competently.

If you think a badge or claim is wrong

If you believe a business has displayed a false, expired or misleading credential, email standards@samepage.build with the company name, project reference if relevant, and the basis for your concern. SamePage may suspend or remove the badge display while the matter is reviewed.

Badge removal or account action is an operational decision for the platform. It does not, by itself, determine any wider legal rights between customer, business, PM, contractor or partner trade.